Complaints and compliments

We greatly value all forms of patient feedback as it helps us shape and improve our services to better meet the needs of our population. We accept that sometimes things go wrong, we take this very seriously and try to resolve and address all issues raised.

If you have a complaint about the service that you receive from Alma Medical Centre, please speak to any member of staff and you will be advised how to proceed. Or you can contact Healthwatch who can provide advice about the complaint.

If you would like to make a complaint, please use our complaint form below, which gives also gives information of help available.

Complaint Form

Date published: 10th October, 2014
Date last updated: 23rd October, 2023